Consumer protection and your home

How to protect yourself when you buy a home, hire a mover, start a renovation, and more.

What to know before buying a home

Information for homebuyers on choosing a real estate agent, buying a newly built home and hiring a home inspector.

Hiring a mover

Learn about your rights when signing a contract for moving services and get advice on hiring a mover.

Door-to-door sales and home service contracts

Know your rights when you sign a contract at your door. Learn how to avoid common door-to-door scams for water heaters, home heating/cooling, and other services.

Your rights when starting home renovations or repairs

How to hire a reliable contractor and what you need to include in your contract with them.

Consumer Protection Ontario is an awareness program from Ontario’s Ministry of Public and Business Service Delivery and Procurement and other public organizations, known as administrative authorities, that promotes consumer rights and public safety.

The ministry and these administrative authorities enforce a number of Ontario’s consumer protection and public safety laws, investigate alleged violations and handle complaints.

Questions or comments

There are many ways to contact the Government of Ontario.